view cart menu separator categories menu separator faq
advanced search
Why is the price of your dresses so low?
Are these used dresses?
What about the Quality of the Dresses you made?
What materials do you usually use on your dresses?
How do I decide what size to order?
What countries do you deliver the package to?
How long will it take to receive my dress?
When should I place order?
Do I need to pay an import duty on my dress?
What payment methods do you accept?
What modifications and alterations are normally done to a dress to make it fit?
How much should i pay for alterations cost?
What about pressing?
I have some questions to ask Customer Service, how can I contact them?


Why is the price of your dresses so low?
There is a world of difference between our prices and retail prices dut to some reasons below. 1. We cooperate with the manufacturers directly and do not use third party sources. 2. We don't need any extra operating costs to rent a store, employ sales staff and set up a alterations department etc.

top^

Are these used dresses?
All gowns we offer are new and direct from the designer. We do not accept or offer resale items.

top^

What about the Quality of the Dresses you made?
360WeddingDresses.com is the professional online wedding apparel website. The Good tailors make every gown personally for our customers. High quality, best price, timely service and 100% satisfaction is our greatest pursuit. We will do our best to make a stunning gown for your special occasion !

top^

What materials do you usually use on your dresses?
Chiffon: Delicate, sheer, and transparent -- made from silk or rayon, with a soft finish; often layered because of its transparency, making it popular for overskirts, sheer sleeves, and wraps. Organza: Crisp and sheer like chiffon, with a stiffer texture similar in effect to tulle, but more flowing; popular for skirts, sleeves, backs, and overlays. Satin: A heavy, smooth fabric with a high sheen on one side; very common in bridal gowns. Silk-Like Satin: A smooth silk satin, with a glossy front and matte back. Taffeta: Crisp and smooth, with a slight rib. Tulle: Netting made of silk, nylon, or rayon; used primarily for skirts and veils (think ballerina tutus).

top^

How do I decide what size to order?
You can choose a standard size to order or provide us with your custom measurements. Please view our Size Chart>> Prior to selecting your size to order, we suggest reviewing the information provided in How to Measure>> Even if there is some fluctuation in the size you need, all our dresses are made with a margin for modification or alteration. The modification or alteration can be made by your local tailor.

top^

What countries do you deliver the package to?
We deliver the package to anywhere in the world.

top^

How long will it take to receive my dress?
It will take 15-20 days to make your dress by the professional tailor. Also it will take about 3-5 days to deliver the package to your door if you choose Expedited (shipping by UPS/TNT/DHL) as your shipping method. And it will take about 7-12 days to deliver the package to your door if you choose Standard(shipping by EMS) as your shipping method.

top^

When should I place order?
It will take 15-20 days to make your dress. And it will take 3-12 days to deliver the package to your door. Please place your order as far as in advance of your wedding date as possible. By doing so, you will allow ample time for production and shipping. It also affords you a comfortable time frame to accommodate any alterations if necessary.

top^

Do I need to pay an import duty on my dress?
Most of the countries do not charge import duty on low volume personal imports.

top^

What payment methods do you accept?
We only accept PayPal now.

top^

What modifications and alterations are normally done to a dress to make it fit?
A number of alterations can be made: 1) Side seams and Back Seams - The side seams and back seam in the torso can be taken in or let out to make a wedding dress fit a bride. This is true even for gowns ordered to size. Wedding gowns are usually made to allow the side seams to be let out up to 3 inches or 1-2 sizes*. Additionally, the back seam often can be let out slightly to size up further. *Depending on the gown 2) Shoulders - It is also common for shoulder seams to be taken in to bring up a gown. 3) Hem - The length of a dress can be shortened only and is affected by the height of the shoe you are planning to wear. Some gowns can only be shortened from the waist. Other gowns can only be shortened by taking up the hemline. 4) Bustle - The bustle is a way to hook the train up in the back so that the dress can be worn comfortably after the ceremony. Bustling a dress is part of the alterations for any gown that has an attached train.

top^

How much should i pay for alterations cost?
Obviously, a number of factors go into the overall cost of alterations. Depending on the city you live, your seamstress, and the designer and details of your gown. Then if you want to change the style of it in some way, that may also increase the cost of your alteration. We have included below some guidelines to give you an idea of how much seamstresses generally charge for each type of alteration. Hem(alters length): $75.00 and up Side Seams/backseams(alters fit of bodice): $45.00 and up Shoulders(raises gown up): $25.00 and up Sleeves(to alter length): $35.00 and up Sleeves(to change style): $40.00 and up Bustle(keeps train up for ceremony): $85.00 and up. The style of bustle will vary depending on the length of the train, the silhouette of the gown, and the fabric. Your seamstress will help you decide which bustle is best for your dress. Bra Cups: $25.00 and up

top^

What about pressing?
Pressing for any gown is done after alterations and a few days before your wedding. It can be done either by your seamstress or a dry cleaner. Be sure to ask your seamstress whether they will be pressing the gown. There usually is an additional charge for this service other than your alteration cost. If the wedding will be in another state/country other than where the alterations are being done, you will need to find someone else to press your gown. The pressing should be done as close to the wedding date and the wedding site as possible. Be sure to find out how much time they will need to press your gown first(some places may require 72 hours before the wedding).

top^

I have some questions to ask Customer Service, how can I contact them?
We guarantee to answer your questions promptly and do everything possible to satisfy our customers. If you have any problems, requirements, comments or suggestions, please feel free to contact our customer service representatives >>.

top^

Last Updated: 25 Jul 2013 08:50:30 PDT home  |  about  |  terms  |  contact
Powered by eCRATER - a free online store builder